Pelicantravel.com. s.r.o. values its clients, which is why the company has adapted its entire communications strategy to them. We know that business via the internet requires mutual trust, and so we would like to tell you and how and why your personal data are used.

Pelicantravel.com, s.r.o. has prepared a FAQ list:

What kind of information do we collect from you?

How do we deal with it?

Where can  I change, update and remove my personal information?

What are cookies, and how do we make use of them?

How do we protect your data?

What kind of information do we collect from you?

In some cases, we need your personal data in order to better meet your wishes and demands and to serve you in the best way we can. All data are used to improve our customer relations. Your agreement to processing data is obligatory. Pelicantravel.com, s.r.o. collects data from its clients in several ways. Some data are collected via registration, when a client  enters his or her first name, surname, sex and phone number. Every client who enters data becomes a registered user, and obtains an advantage in the form of already filled-in forms that can be used to order any product. In addition, the client can make use of various advantages in a number of  promotion events organised by pelicantravel.com, s.r.o. as an expression of thanks for his/her loyalty. Other data, such as address and credit-card number are collected only when you pay for products that you have selected. Pelicantravel.com, s.r.o. always observes valid legislation and general business conditions.

How do we deal with the information?

All information you provide is stored in accordance with Act No. 482/2002 on personal-data protection. At the same time, we guarantee that your personal information will not be used by any third party. Your personal data may be used for our advertising purposes, and for compiling various statistics that can be used solely for the internal purposes of pelicantravel.com, s.r.o. Also important - by processing data in this way, it is not possible to obtain any additional personal identification data.

Where can  I change, update and cancel my personal information?

All registred users can change their personal information inside their account, where - apart from changing obligatory entries - they can fill in advanced options, such as favourite food served on board aircraft.

What are cookies and how do we make use of them?

"Cookies" are pieces of information, moved and saved from websites to the user's hard disk in order to keep records of visited websites. Cookies allow websites to retain important information and settings, making the use of websites easier.

Pelicantravel.com, s.r.o. uses cookies in order to make the use of its website easier, and to enable its customers to take up the advantages it offers. Thanks to cookies, we obtain data such as the total number of customers. Cookies also give us information on whether you have visited our website before. In addition, we are aware of the kind of products you buy via the internet, and we can offer you products with special prices, for example by sending you newsleters on a regular basis.

How do we protect your data?

We care about our clients' privacy. All transactions carried out on our website are protected by the VeriSign a.s. security system. The system guarantees that all information you provide will be protected by the best security methods. VeriSign a.s., via its services, allows and protects billions of interactions within voice and data networks worldwide. More than 18 billion internet transactions and more than 100 million phone calls are transfered by the system every day. VeriSign allows more than 3 000 corporations and 500 000 websites to provide their services safely, reliably and effectively.

Pelicantravel.com, s.r.o. values its clients, which is why the company has adapted its entire communication strategy to them. We know that business via the internet requires mutual trust, and so we would like to tell you how and why your personal data are used.